Expense Report Payable Invoice wasn't created
A list of things to check if a Payable Invoice wasn't created for an Expense Report
- Has it been approved by both the JM/CWM and Finance?
Check the 'Approval History' box on the Expense Report
- Is the 'Eligible for Payable Invoice' field equal to 1?
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If the 'Eligible for Payable Invoice' field is 0
- Check that the 'Total Reimbursement Amount' is more than $0
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Check that the 'Proximity Reimbursement Account' field is populated. If it is blank, the employee didn't have an Employee Vendor account at the time the expense was submitted.
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Create the Employee's Vendor Account
- Go to the Expense Report, click on 'Admin Edit', then click Save
- By re-saving the Expense Report, the 'Proximity Reimbursement Account' field should now be populated and the PIN should generate
- Go to 'Payable Invoices' and sorted by Name descending - is there a matching PIN in the list and it just wasn't linked to the Expense Report properly?
- Contact Technology and ask to check the Message error logs for an error message when creating the PIN